1What payment methods do you accept?
We accept credit/debit cards and the following cryptocurrencies: BTC, Ether, USDT, USDC, Litecoin, Dash, Ripple, Monero.You may also use your account's balance to pay for orders on BuySocialMediaMarketing. You can increase your balance by funding it with the mentioned payment methods, we offer 5% bonus on top ups of $100 or more. You also get 2 or 3% cashback for every order that you place with us.
2Why should I choose SocialPapi?
We have served over 70,000 clients who have placed over 500K orders with us since our launch at 2014. At SocialPapi we offer instant delivery, guaranteed results.Customer satisfactions is our priority, our services have been rated 4.9/5 based on reviews from over 2300 people.
3How long does the delivery take?
Delivery durations will depend on the service and package amount selected. Most of our services delivery start instantly or within minutes to a few hours. Some services may take just a bit longer, but generally you will start seeings results in no more than 24 hours for every service.You can find more information about the expected delivery start times on each of the service pages.
4My order has not started. What should I do?
If your order hasn't started yet please double check the expected delivery start time indicated in the relevant service page. If your order delivery should have started already, please do no hesitate to reach out to us and we will see if there is a problem with your order.You can contact us by visiting our support page or emailing us directly at info@socialpapi.com
5Why is SocialPapi better than competitors?
At SocialPapi, customer satisfaction is our top priority. We value our customers and your experience with SocialPapi is of the utmost importance for us. That's why our customer support has been rated excelled (4.9/5 stars) by 2300+ clients.Our customer support staff is working 7 days a week, including holidays - all answers and issues are resolved in less than 24 hours, 365 days a year. If you have any questions, please reach out to us on contact us page or send us an email directly at info@socialpapi.com.
6How do I place an order?
To place an order, you just need to provide us with your social media username or link, choose the service and package you want, and follow the prompts to complete the payment process.Most of our services start almost immediately or within a few hours after the payment is confirmed.
7How can I track my order?
You can easily track the status of your order by following the link provided in your confirmation email. Your order status will be displayed as "Awaiting Payment," "In Progress," "Completed," or "Cancelled."Additionally, you can log in to your account to view your order history, balance history, and other important information.
8Can I cancel my order?
Once an order has been submitted and payment has been processed, it's usually not feasible to cancel it as the service initiates the order immediately. However, in case you encounter any problems with your order, kindly get in touch with our customer support team for help.
9Can I change the URL or account information after placing an order?
No, it is generally not possible to change the URL or account information after an order has been placed. Please double-check your information before submitting an order.However, if you think you have made a mistake and the order has not been delivered yet, you may contact us and we will do what we can to assist you in correcting the information.
